/* ============================================================
   Incidencias · Prefabricados Dena — prototype styles
   Azul cobalto original. Tema claro/oscuro, densidad ajustable.
============================================================ */

:root {
  /* aliases used by Field Ops + new client confirmation */
  --surface:      var(--bg-elev);
  --surface-2:    var(--bg-sunk);
  --border-soft:  var(--border);

  --brand:        #1E4C8A;
  --brand-600:    #1A4278;
  --brand-700:    #153866;
  --brand-50:     #EEF3FA;
  --brand-100:    #DCE6F3;
  --brand-200:    #B8CDE6;

  --accent:       oklch(62% 0.15 55);    /* naranja prioridad */
  --ok:           oklch(62% 0.14 150);
  --warn:         oklch(72% 0.16 80);
  --danger:       oklch(58% 0.2 25);
  --info:         oklch(60% 0.12 240);

  /* neutros fríos */
  --bg:           oklch(99% 0.003 250);
  --bg-elev:      #ffffff;
  --bg-sunk:      oklch(97% 0.004 250);
  --border:       oklch(92% 0.005 250);
  --border-strong:oklch(85% 0.007 250);
  --text:         oklch(22% 0.01 250);
  --text-muted:   oklch(48% 0.01 250);
  --text-faint:   oklch(62% 0.008 250);

  --sidebar-bg:   #102B4E;
  --sidebar-fg:   oklch(90% 0.015 250);
  --sidebar-muted:oklch(70% 0.02 250);
  --sidebar-active-bg: rgba(255,255,255,0.08);
  --sidebar-active-fg: #fff;

  --radius:       10px;
  --radius-sm:    6px;
  --radius-lg:    14px;

  --shadow-sm:    0 1px 2px rgba(16,43,78,0.05);
  --shadow:       0 2px 8px rgba(16,43,78,0.06), 0 1px 2px rgba(16,43,78,0.04);
  --shadow-lg:    0 10px 30px rgba(16,43,78,0.12);

  --pad-y:        14px;
  --pad-x:        16px;
  --row-h:        52px;

  --font-sans: 'Inter', system-ui, -apple-system, Segoe UI, Helvetica, Arial, sans-serif;
  --font-mono: 'JetBrains Mono', ui-monospace, SFMono-Regular, Menlo, monospace;
}

[data-theme="dark"] {
  --bg:           #0B1220;
  --bg-elev:      #121A2B;
  --bg-sunk:      #0E1626;
  --border:       #1E2A43;
  --border-strong:#2B3A58;
  --text:         #E6ECF5;
  --text-muted:   #A6B2C7;
  --text-faint:   #7C8AA3;

  --sidebar-bg:   #081327;
  --sidebar-fg:   #D8E1F1;
  --sidebar-muted:#8A97B0;
  --sidebar-active-bg: rgba(255,255,255,0.07);
  --sidebar-active-fg: #fff;

  --brand-50:     rgba(30,76,138,0.15);
  --brand-100:    rgba(30,76,138,0.25);
  --brand-200:    rgba(30,76,138,0.45);

  --shadow-sm:    0 1px 2px rgba(0,0,0,0.25);
  --shadow:       0 2px 8px rgba(0,0,0,0.3), 0 1px 2px rgba(0,0,0,0.25);
  --shadow-lg:    0 10px 30px rgba(0,0,0,0.5);
}

[data-density="compact"] {
  --pad-y: 9px;
  --pad-x: 12px;
  --row-h: 40px;
}

* { box-sizing: border-box; }
html, body, #root { height: 100%; }
body {
  margin: 0;
  font-family: var(--font-sans);
  color: var(--text);
  background: var(--bg);
  font-size: 14px;
  line-height: 1.45;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}

button { font-family: inherit; cursor: pointer; }
input, select, textarea { font-family: inherit; color: inherit; }
a { color: var(--brand); text-decoration: none; }

/* =========================
   App shell
========================= */
.app {
  display: grid;
  grid-template-columns: 240px 1fr;
  height: 100%;
}
.app.collapsed { grid-template-columns: 64px 1fr; }

.sidebar {
  background: var(--sidebar-bg);
  color: var(--sidebar-fg);
  display: flex;
  flex-direction: column;
  overflow: hidden;
}
.sidebar-head {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 18px 18px 14px;
  border-bottom: 1px solid rgba(255,255,255,0.06);
}
.logo-mark {
  width: 32px; height: 32px;
  border-radius: 8px;
  background: #fff;
  color: var(--brand);
  display: grid; place-items: center;
  font-weight: 700;
  font-size: 14px;
  letter-spacing: -0.02em;
  flex-shrink: 0;
}
.sidebar-head .brand-name {
  font-weight: 600;
  font-size: 14px;
  color: #fff;
  white-space: nowrap;
}
.sidebar-head .brand-sub {
  font-size: 11px;
  color: var(--sidebar-muted);
  white-space: nowrap;
}
.collapsed .sidebar-head .brand-name,
.collapsed .sidebar-head .brand-sub { display: none; }

.sidebar-section {
  padding: 14px 10px 6px;
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--sidebar-muted);
}
.collapsed .sidebar-section { visibility: hidden; height: 14px; }

.nav {
  display: flex; flex-direction: column;
  padding: 0 10px;
  gap: 2px;
}
.nav-item {
  display: flex; align-items: center; gap: 12px;
  padding: 9px 10px;
  border-radius: 8px;
  color: var(--sidebar-fg);
  font-size: 13.5px;
  cursor: pointer;
  border: none;
  background: transparent;
  text-align: left;
  width: 100%;
  position: relative;
}
.nav-item:hover { background: rgba(255,255,255,0.05); }
.nav-item.active {
  background: var(--sidebar-active-bg);
  color: var(--sidebar-active-fg);
  font-weight: 500;
}
.nav-item.active::before {
  content: "";
  position: absolute;
  left: -10px; top: 8px; bottom: 8px;
  width: 3px;
  background: var(--brand-200);
  border-radius: 0 3px 3px 0;
}
.nav-item .badge {
  margin-left: auto;
  background: var(--brand);
  color: #fff;
  font-size: 11px;
  padding: 1px 7px;
  border-radius: 10px;
  font-weight: 600;
}
.collapsed .nav-item { justify-content: center; padding: 9px; }
.collapsed .nav-item .label,
.collapsed .nav-item .badge { display: none; }

.sidebar-foot {
  margin-top: auto;
  padding: 12px;
  border-top: 1px solid rgba(255,255,255,0.06);
  display: flex; align-items: center; gap: 10px;
}
.avatar {
  width: 30px; height: 30px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--brand-200), var(--brand));
  color: #fff;
  display: grid; place-items: center;
  font-size: 12px;
  font-weight: 600;
  flex-shrink: 0;
}
.sidebar-foot .who-name { font-size: 13px; color: #fff; font-weight: 500; }
.sidebar-foot .who-role { font-size: 11px; color: var(--sidebar-muted); }
.collapsed .sidebar-foot .who { display: none; }

/* =========================
   Main area
========================= */
.main {
  display: flex; flex-direction: column;
  overflow: hidden;
  background: var(--bg);
}
.topbar {
  height: 56px;
  background: var(--bg-elev);
  border-bottom: 1px solid var(--border);
  display: flex; align-items: center;
  padding: 0 20px;
  gap: 14px;
  flex-shrink: 0;
}
.topbar .title {
  font-size: 15px;
  font-weight: 600;
  color: var(--text);
}
.topbar .crumb {
  font-size: 13px;
  color: var(--text-muted);
}
.topbar-search {
  flex: 1;
  max-width: 420px;
  position: relative;
}
.topbar-search input {
  width: 100%;
  height: 34px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--bg-sunk);
  padding: 0 12px 0 34px;
  font-size: 13px;
  color: var(--text);
  outline: none;
}
.topbar-search input:focus { border-color: var(--brand); background: var(--bg-elev); }
.topbar-search .ico {
  position: absolute;
  left: 10px; top: 50%;
  transform: translateY(-50%);
  color: var(--text-faint);
}
.topbar-actions { margin-left: auto; display: flex; align-items: center; gap: 8px; }

.icon-btn {
  width: 34px; height: 34px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--bg-elev);
  color: var(--text-muted);
  display: grid; place-items: center;
  cursor: pointer;
  transition: background 0.12s;
  position: relative;
}
.icon-btn:hover { background: var(--bg-sunk); color: var(--text); }
.icon-btn.has-dot::after {
  content: "";
  position: absolute;
  top: 6px; right: 7px;
  width: 8px; height: 8px; border-radius: 50%;
  background: var(--danger);
  border: 2px solid var(--bg-elev);
}

.page {
  flex: 1;
  overflow: auto;
  padding: 24px 28px;
}

/* =========================
   Buttons
========================= */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  height: 36px;
  padding: 0 14px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--bg-elev);
  color: var(--text);
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  transition: all 0.12s;
  white-space: nowrap;
}
.btn:hover { background: var(--bg-sunk); }
.btn.primary {
  background: var(--brand);
  color: #fff;
  border-color: var(--brand);
}
.btn.primary:hover { background: var(--brand-600); }
.btn.ghost { background: transparent; border-color: transparent; }
.btn.ghost:hover { background: var(--bg-sunk); }
.btn.danger { background: var(--danger); border-color: var(--danger); color: #fff; }
.btn.sm { height: 30px; padding: 0 10px; font-size: 12px; }
.btn.lg { height: 42px; padding: 0 18px; font-size: 14px; }
.btn.block { width: 100%; justify-content: center; }

/* =========================
   Cards
========================= */
.card {
  background: var(--bg-elev);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow-sm);
}
.card-head {
  padding: 14px 18px;
  border-bottom: 1px solid var(--border);
  display: flex; align-items: center; gap: 10px;
}
.card-head h3 {
  margin: 0;
  font-size: 14px;
  font-weight: 600;
}
.card-head .meta {
  margin-left: auto;
  font-size: 12px;
  color: var(--text-muted);
}
.card-body { padding: 18px; }

/* =========================
   Tabla / lista
========================= */
.list {
  background: var(--bg-elev);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
}
.list-row {
  display: grid;
  grid-template-columns: 110px 1fr 160px 140px 130px 120px 80px;
  align-items: center;
  gap: 12px;
  padding: var(--pad-y) var(--pad-x);
  border-bottom: 1px solid var(--border);
  font-size: 13px;
  cursor: pointer;
  transition: background 0.1s;
}
.list-row:last-child { border-bottom: none; }
.list-row:hover { background: var(--bg-sunk); }
.list-row.header {
  background: var(--bg-sunk);
  color: var(--text-muted);
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  cursor: default;
}
.list-row.header:hover { background: var(--bg-sunk); }
.list-row .ref {
  font-family: var(--font-mono);
  font-size: 12px;
  color: var(--text-muted);
}
.list-row .subject {
  font-weight: 500;
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.list-row .subject-sub {
  font-size: 11.5px;
  color: var(--text-muted);
  font-weight: 400;
}

/* =========================
   Badges
========================= */
.badge {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  height: 22px;
  padding: 0 9px;
  border-radius: 11px;
  font-size: 11.5px;
  font-weight: 500;
  background: var(--bg-sunk);
  color: var(--text-muted);
  border: 1px solid var(--border);
  white-space: nowrap;
}
.badge .dot {
  width: 6px; height: 6px; border-radius: 50%;
  background: currentColor;
}
.badge.state-sin_iniciar { color: #6B7488; background: oklch(95% 0.005 250); border-color: oklch(90% 0.006 250); }
.badge.state-abierta     { color: #1C64D0; background: oklch(95% 0.03 250); border-color: oklch(88% 0.04 250); }
.badge.state-en_curso    { color: #B06A00; background: oklch(96% 0.04 80); border-color: oklch(90% 0.05 80); }
.badge.state-en_negociacion { color: #7A3FB6; background: oklch(95% 0.03 310); border-color: oklch(88% 0.04 310); }
.badge.state-pendiente_cliente { color: #B06A00; background: oklch(96% 0.04 80); border-color: oklch(90% 0.05 80); }
.badge.state-solucionada { color: #0F7A3F; background: oklch(96% 0.04 150); border-color: oklch(88% 0.05 150); }
.badge.state-cerrada     { color: #555E73; background: oklch(94% 0.005 250); border-color: oklch(88% 0.006 250); }

[data-theme="dark"] .badge.state-sin_iniciar { background: rgba(107,116,136,0.18); border-color: rgba(107,116,136,0.3); color: #B4BCCE; }
[data-theme="dark"] .badge.state-abierta { background: rgba(28,100,208,0.2); border-color: rgba(28,100,208,0.35); color: #86B6F5; }
[data-theme="dark"] .badge.state-en_curso { background: rgba(176,106,0,0.2); border-color: rgba(176,106,0,0.35); color: #E5B36A; }
[data-theme="dark"] .badge.state-en_negociacion { background: rgba(122,63,182,0.2); border-color: rgba(122,63,182,0.35); color: #C79AED; }
[data-theme="dark"] .badge.state-solucionada { background: rgba(15,122,63,0.2); border-color: rgba(15,122,63,0.35); color: #6ACB93; }
[data-theme="dark"] .badge.state-pendiente_cliente { background: rgba(176,106,0,0.2); border-color: rgba(176,106,0,0.35); color: #E5B36A; }
[data-theme="dark"] .badge.state-cerrada { background: rgba(85,94,115,0.2); border-color: rgba(85,94,115,0.35); color: #9BA5BB; }

.pri {
  display: inline-flex; align-items: center; gap: 6px;
  font-size: 12px;
  font-weight: 500;
}
.pri .bars { display: inline-flex; gap: 2px; align-items: flex-end; }
.pri .bars span {
  display: inline-block;
  width: 3px; border-radius: 1px;
  background: var(--border-strong);
}
.pri .bars span:nth-child(1) { height: 6px; }
.pri .bars span:nth-child(2) { height: 9px; }
.pri .bars span:nth-child(3) { height: 12px; }
.pri.baja  .bars span:nth-child(1) { background: var(--ok); }
.pri.media .bars span:nth-child(1),
.pri.media .bars span:nth-child(2) { background: var(--warn); }
.pri.alta  .bars span { background: var(--danger); }

.chip {
  display: inline-flex; align-items: center; gap: 4px;
  background: var(--brand-50);
  color: var(--brand);
  padding: 2px 8px;
  border-radius: 10px;
  font-size: 11px;
  font-weight: 500;
}
.chip.neutral { background: var(--bg-sunk); color: var(--text-muted); }

/* =========================
   Forms
========================= */
.field { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; }
.field label {
  font-size: 12px;
  font-weight: 500;
  color: var(--text-muted);
}
.field label .req { color: var(--danger); margin-left: 2px; }
.field input, .field select, .field textarea {
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--bg-elev);
  padding: 9px 12px;
  font-size: 13.5px;
  color: var(--text);
  outline: none;
  transition: border-color 0.12s, box-shadow 0.12s;
}
.field input:focus, .field select:focus, .field textarea:focus {
  border-color: var(--brand);
  box-shadow: 0 0 0 3px var(--brand-50);
}
.field textarea { resize: vertical; min-height: 100px; }
.field .help { font-size: 11.5px; color: var(--text-faint); }

.seg {
  display: inline-flex;
  background: var(--bg-sunk);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 2px;
  gap: 2px;
}
.seg button {
  border: none;
  background: transparent;
  color: var(--text-muted);
  padding: 6px 12px;
  font-size: 12.5px;
  font-weight: 500;
  border-radius: 6px;
  cursor: pointer;
}
.seg button.active {
  background: var(--bg-elev);
  color: var(--text);
  box-shadow: var(--shadow-sm);
}

.row { display: flex; gap: 14px; }
.row > * { flex: 1; }

/* =========================
   Login
========================= */
.login-wrap {
  height: 100vh;
  display: grid;
  grid-template-columns: 1.1fr 1fr;
  background: var(--bg);
}
.login-brand {
  background:
    radial-gradient(at 20% 10%, rgba(255,255,255,0.12) 0, transparent 60%),
    radial-gradient(at 80% 80%, rgba(255,255,255,0.08) 0, transparent 60%),
    linear-gradient(135deg, #153866 0%, #1E4C8A 55%, #2E66AE 100%);
  color: #fff;
  padding: 60px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  position: relative;
  overflow: hidden;
}
.login-brand::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(rgba(255,255,255,0.04) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255,255,255,0.04) 1px, transparent 1px);
  background-size: 40px 40px;
  mask-image: radial-gradient(ellipse at center, black 30%, transparent 80%);
}
.login-brand > * { position: relative; z-index: 1; }
.login-brand .logo-mark {
  width: 48px; height: 48px;
  font-size: 18px;
}
.login-brand h1 {
  font-size: 42px;
  font-weight: 700;
  letter-spacing: -0.02em;
  margin: 0 0 10px;
  line-height: 1.1;
}
.login-brand p { color: rgba(255,255,255,0.75); font-size: 15px; max-width: 380px; }
.login-brand .feat {
  display: flex; flex-direction: column; gap: 10px;
  font-size: 13px;
  color: rgba(255,255,255,0.8);
}
.login-brand .feat-row { display: flex; align-items: center; gap: 10px; }
.login-brand .feat-row .tick {
  width: 18px; height: 18px;
  border-radius: 50%;
  background: rgba(255,255,255,0.15);
  display: grid; place-items: center;
  flex-shrink: 0;
}
.login-form {
  display: grid;
  place-items: center;
  padding: 40px;
}
.login-card {
  width: 100%;
  max-width: 380px;
}
.login-card h2 {
  font-size: 22px;
  font-weight: 600;
  margin: 0 0 6px;
  letter-spacing: -0.01em;
}
.login-card .sub { color: var(--text-muted); margin: 0 0 28px; font-size: 13.5px; }

/* =========================
   Dashboard
========================= */
.stats {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 14px;
  margin-bottom: 22px;
}
.stat {
  background: var(--bg-elev);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 16px 18px;
  box-shadow: var(--shadow-sm);
}
.stat .label {
  font-size: 12px;
  color: var(--text-muted);
  font-weight: 500;
  display: flex; align-items: center; gap: 8px;
}
.stat .value {
  font-size: 30px;
  font-weight: 700;
  letter-spacing: -0.02em;
  margin: 6px 0 4px;
}
.stat .delta { font-size: 12px; color: var(--text-muted); }
.stat .delta.up { color: var(--ok); }
.stat .delta.down { color: var(--danger); }
.stat-icon {
  width: 26px; height: 26px; border-radius: 7px;
  display: grid; place-items: center;
  background: var(--brand-50);
  color: var(--brand);
}

.grid-2 {
  display: grid;
  grid-template-columns: 2fr 1fr;
  gap: 16px;
  margin-bottom: 16px;
}
.grid-3 {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 14px;
}

/* bar chart */
.chart-bars {
  display: flex;
  align-items: flex-end;
  gap: 10px;
  height: 180px;
  padding: 10px 0;
}
.chart-bars .col {
  flex: 1;
  display: flex; flex-direction: column; gap: 4px; align-items: center;
  font-size: 11px; color: var(--text-faint);
}
.chart-bars .bar-wrap {
  width: 100%;
  flex: 1;
  display: flex;
  align-items: flex-end;
  justify-content: center;
}
.chart-bars .bar {
  width: 70%;
  background: linear-gradient(180deg, var(--brand) 0%, var(--brand-600) 100%);
  border-radius: 6px 6px 2px 2px;
  min-height: 4px;
  position: relative;
}
.chart-bars .bar-label {
  position: absolute;
  top: -18px;
  left: 50%; transform: translateX(-50%);
  font-size: 11px;
  color: var(--text);
  font-weight: 600;
}

/* donut */
.donut-wrap { display: flex; align-items: center; gap: 20px; }
.donut {
  --size: 140px;
  width: var(--size); height: var(--size);
  flex-shrink: 0;
  position: relative;
}
.donut svg { width: 100%; height: 100%; transform: rotate(-90deg); }
.donut .mid {
  position: absolute; inset: 0;
  display: grid; place-items: center;
  text-align: center;
}
.donut .mid .big { font-size: 24px; font-weight: 700; letter-spacing: -0.02em; }
.donut .mid .sml { font-size: 11px; color: var(--text-muted); }
.legend { display: flex; flex-direction: column; gap: 8px; flex: 1; font-size: 12.5px; }
.legend .row { display: flex; align-items: center; gap: 10px; }
.legend .sw { width: 10px; height: 10px; border-radius: 3px; flex-shrink: 0; }
.legend .row .n { margin-left: auto; font-weight: 600; color: var(--text); }

/* =========================
   Detalle incidencia
========================= */
.detail {
  display: grid;
  grid-template-columns: 1fr 340px;
  gap: 18px;
  align-items: start;
}
.det-head {
  display: flex; align-items: flex-start; gap: 12px;
  margin-bottom: 18px;
}
.det-head .ref {
  font-family: var(--font-mono);
  font-size: 12.5px;
  color: var(--text-muted);
  background: var(--bg-sunk);
  border: 1px solid var(--border);
  padding: 2px 8px;
  border-radius: 5px;
}
.det-head h1 {
  font-size: 22px;
  font-weight: 600;
  margin: 0;
  letter-spacing: -0.01em;
  flex: 1;
  line-height: 1.25;
}
.det-head .actions { display: flex; gap: 8px; }

.tabs {
  display: flex;
  gap: 4px;
  border-bottom: 1px solid var(--border);
  margin-bottom: 14px;
}
.tabs button {
  border: none;
  background: transparent;
  padding: 10px 14px;
  font-size: 13px;
  color: var(--text-muted);
  font-weight: 500;
  cursor: pointer;
  border-bottom: 2px solid transparent;
  margin-bottom: -1px;
}
.tabs button:hover { color: var(--text); }
.tabs button.active { color: var(--brand); border-color: var(--brand); }
.tabs button .count {
  display: inline-block;
  margin-left: 6px;
  background: var(--bg-sunk);
  color: var(--text-muted);
  padding: 1px 7px;
  border-radius: 10px;
  font-size: 11px;
  font-weight: 600;
}

.thread { display: flex; flex-direction: column; gap: 12px; }
.msg {
  display: flex; gap: 12px;
}
.msg .bubble {
  flex: 1;
  background: var(--bg-elev);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 12px 14px;
}
.msg.internal .bubble {
  background: oklch(98% 0.015 85);
  border-color: oklch(90% 0.04 85);
}
[data-theme="dark"] .msg.internal .bubble {
  background: rgba(176,106,0,0.1);
  border-color: rgba(176,106,0,0.25);
}
.msg.client .bubble {
  background: var(--brand-50);
  border-color: var(--brand-200);
}
.msg.system .bubble {
  background: var(--bg-sunk);
  font-style: italic;
  color: var(--text-muted);
  font-size: 12.5px;
}
.msg .who { font-weight: 600; font-size: 13px; }
.msg .meta {
  display: flex; align-items: center; gap: 8px;
  font-size: 11.5px;
  color: var(--text-muted);
  margin-bottom: 6px;
}
.msg .vis {
  display: inline-flex; align-items: center; gap: 4px;
  padding: 1px 7px;
  border-radius: 10px;
  font-size: 10.5px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
}
.msg.internal .vis { background: oklch(90% 0.07 85); color: oklch(40% 0.12 60); }
.msg.client .vis   { background: var(--brand-200); color: var(--brand-700); }
.msg .body { font-size: 13.5px; line-height: 1.55; color: var(--text); }
[data-theme="dark"] .msg.internal .vis { background: rgba(176,106,0,0.3); color: #E5B36A; }
[data-theme="dark"] .msg.client .vis { background: rgba(30,76,138,0.4); color: #86B6F5; }

.composer {
  margin-top: 10px;
  background: var(--bg-elev);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 10px 12px;
}
.composer textarea {
  width: 100%;
  border: none;
  resize: vertical;
  outline: none;
  background: transparent;
  color: var(--text);
  font-size: 13.5px;
  min-height: 60px;
  padding: 4px 0;
}
.composer-foot {
  display: flex; align-items: center; gap: 10px;
  border-top: 1px solid var(--border);
  padding-top: 8px;
  margin-top: 6px;
}

.side-block {
  background: var(--bg-elev);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 14px 16px;
  margin-bottom: 14px;
}
.side-block h4 {
  margin: 0 0 10px;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--text-muted);
  font-weight: 600;
}
.side-block .kv {
  display: grid;
  grid-template-columns: 100px 1fr;
  gap: 8px 12px;
  font-size: 13px;
  align-items: center;
}
.side-block .kv .k { color: var(--text-muted); font-size: 12px; }

.collab-list { display: flex; flex-direction: column; gap: 8px; }
.collab {
  display: flex; align-items: center; gap: 10px;
  font-size: 13px;
}
.collab .role { margin-left: auto; font-size: 11px; color: var(--text-muted); }

/* =========================
   Kanban
========================= */
.kanban {
  display: grid;
  grid-template-columns: repeat(5, minmax(220px, 1fr));
  gap: 14px;
  overflow-x: auto;
  padding-bottom: 6px;
}
.kb-col {
  background: var(--bg-sunk);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 10px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  min-height: 200px;
}
.kb-col-head {
  display: flex; align-items: center;
  padding: 4px 6px 8px;
  font-size: 12px;
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.05em;
}
.kb-col-head .n {
  margin-left: auto;
  background: var(--bg-elev);
  color: var(--text);
  padding: 1px 8px;
  border-radius: 10px;
  font-size: 11px;
}
.kb-card {
  background: var(--bg-elev);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 10px 12px;
  box-shadow: var(--shadow-sm);
  cursor: grab;
  font-size: 13px;
}
.kb-card:active { cursor: grabbing; }
.kb-card .ref { font-family: var(--font-mono); font-size: 11px; color: var(--text-muted); }
.kb-card .subj { font-weight: 500; margin: 4px 0 6px; line-height: 1.3; }
.kb-card-foot { display: flex; align-items: center; gap: 6px; font-size: 11.5px; color: var(--text-muted); }
.kb-card-foot .avatar { width: 20px; height: 20px; font-size: 9px; }

/* =========================
   Admin hub
========================= */
.admin-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(240px, 1fr));
  gap: 16px;
}
.admin-card {
  background: var(--bg-elev);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
  cursor: pointer;
  transition: all 0.15s;
}
.admin-card:hover { border-color: var(--brand); transform: translateY(-1px); box-shadow: var(--shadow); }
.admin-card .ico-box {
  width: 40px; height: 40px;
  border-radius: 10px;
  background: var(--brand-50);
  color: var(--brand);
  display: grid; place-items: center;
  margin-bottom: 12px;
}
.admin-card h3 { margin: 0 0 4px; font-size: 14.5px; font-weight: 600; }
.admin-card p { margin: 0; font-size: 12.5px; color: var(--text-muted); line-height: 1.45; }

/* admin tables */
.adm-table { width: 100%; border-collapse: separate; border-spacing: 0; font-size: 13.5px; }
.adm-table th {
  text-align: left;
  font-size: 11px;
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.05em;
  padding: 10px 14px;
  background: var(--bg-sunk);
  border-bottom: 1px solid var(--border);
}
.adm-table td {
  padding: 11px 14px;
  border-bottom: 1px solid var(--border);
}
.adm-table tr:last-child td { border-bottom: none; }
.adm-table tr:hover td { background: var(--bg-sunk); }

.switch {
  position: relative;
  display: inline-block;
  width: 36px; height: 20px;
}
.switch input { display: none; }
.switch .sl {
  position: absolute; inset: 0;
  background: var(--border-strong);
  border-radius: 20px;
  cursor: pointer;
  transition: background 0.15s;
}
.switch .sl::after {
  content: "";
  position: absolute;
  top: 2px; left: 2px;
  width: 16px; height: 16px;
  background: #fff;
  border-radius: 50%;
  transition: transform 0.15s;
}
.switch input:checked + .sl { background: var(--brand); }
.switch input:checked + .sl::after { transform: translateX(16px); }

/* =========================
   Field ops (mobile view)
========================= */
.field-ops-wrap {
  max-width: 420px;
  margin: 0 auto;
  background: var(--bg-elev);
  border: 1px solid var(--border);
  border-radius: 20px;
  overflow: hidden;
  box-shadow: var(--shadow-lg);
}
.fo-top {
  background: var(--brand);
  color: #fff;
  padding: 14px 18px;
  display: flex; align-items: center; gap: 10px;
}
.fo-top .who-name { font-size: 13px; font-weight: 500; }
.fo-top .who-role { font-size: 11px; opacity: 0.8; }
.fo-list { padding: 12px; display: flex; flex-direction: column; gap: 10px; max-height: 600px; overflow-y: auto; }
.fo-card {
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 14px;
}
.fo-card .ref { font-family: var(--font-mono); font-size: 11px; color: var(--text-muted); }
.fo-card .subj { font-weight: 600; margin: 4px 0 6px; font-size: 14px; }
.fo-card .addr { font-size: 12px; color: var(--text-muted); margin-bottom: 10px; }
.fo-card-foot { display: flex; gap: 8px; align-items: center; }

/* =========================
   Empty / helpers
========================= */
.empty {
  padding: 40px;
  text-align: center;
  color: var(--text-muted);
  font-size: 13px;
}

.section-head {
  display: flex; align-items: center; gap: 10px;
  margin-bottom: 14px;
}
.section-head h2 {
  margin: 0;
  font-size: 18px;
  font-weight: 600;
  letter-spacing: -0.01em;
}
.section-head .sub { color: var(--text-muted); font-size: 13px; margin-left: 4px; }
.section-head .right { margin-left: auto; display: flex; gap: 8px; align-items: center; }

.filters {
  display: flex; gap: 10px; align-items: center;
  margin-bottom: 12px;
  flex-wrap: wrap;
}
.filters .f {
  display: flex; gap: 6px; align-items: center;
  padding: 4px 10px;
  border: 1px solid var(--border);
  border-radius: 20px;
  font-size: 12px;
  background: var(--bg-elev);
  color: var(--text-muted);
  cursor: pointer;
}
.filters .f.active { border-color: var(--brand); color: var(--brand); background: var(--brand-50); }

/* tweak panel */
.tweaks-panel {
  position: fixed;
  bottom: 16px;
  right: 16px;
  width: 280px;
  background: var(--bg-elev);
  border: 1px solid var(--border);
  border-radius: 12px;
  box-shadow: var(--shadow-lg);
  padding: 14px;
  z-index: 9999;
}
.tweaks-panel h4 {
  margin: 0 0 10px;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--text-muted);
}
.tweaks-panel .row { margin-bottom: 8px; }
.tweaks-panel label { font-size: 12.5px; color: var(--text); margin-bottom: 4px; display: block; }

/* scrollbars */
.page::-webkit-scrollbar,
.fo-list::-webkit-scrollbar { width: 10px; height: 10px; }
.page::-webkit-scrollbar-thumb,
.fo-list::-webkit-scrollbar-thumb { background: var(--border-strong); border-radius: 10px; border: 2px solid var(--bg); }

/* responsive */
@media (max-width: 900px) {
  .app { grid-template-columns: 64px 1fr; }
  .stats { grid-template-columns: repeat(2, 1fr); }
  .grid-2, .grid-3 { grid-template-columns: 1fr; }
  .detail { grid-template-columns: 1fr; }
  .list-row {
    grid-template-columns: 1fr;
    gap: 6px;
  }
  .list-row.header { display: none; }
  .login-wrap { grid-template-columns: 1fr; }
  .login-brand { display: none; }
}


/* =========================
   Field Ops — phone mockup + simplified UI
========================= */
.phone {
  width: 360px;
  height: 720px;
  background: #1a1a1a;
  border-radius: 42px;
  padding: 12px;
  box-shadow: 0 30px 60px -20px rgba(15,25,50,0.35), 0 0 0 1px rgba(0,0,0,0.1);
  position: relative;
  flex-shrink: 0;
}
.phone-notch {
  position: absolute;
  top: 22px; left: 50%; transform: translateX(-50%);
  width: 110px; height: 26px;
  background: #000; border-radius: 14px;
  z-index: 5;
}
.phone-bar {
  position: absolute;
  bottom: 18px; left: 50%; transform: translateX(-50%);
  width: 110px; height: 4px;
  background: rgba(255,255,255,0.5); border-radius: 4px;
}
.phone-screen {
  width: 100%; height: 100%;
  background: var(--surface);
  border-radius: 30px;
  overflow: hidden;
  position: relative;
  display: flex; flex-direction: column;
}

/* Common */
.fo { display: flex; flex-direction: column; height: 100%; padding-top: 48px; }
.fo-hdr {
  padding: 8px 22px 18px;
  display: flex; align-items: center; gap: 12px;
}
.fo-h1 { font-size: 22px; font-weight: 700; color: var(--text); }
.fo-h2 { font-size: 14px; color: var(--text-muted); margin-top: 2px; }
.fo-avatar {
  margin-left: auto;
  width: 44px; height: 44px; border-radius: 50%;
  background: var(--brand); color: #fff;
  display: grid; place-items: center;
  font-weight: 600; font-size: 18px;
}

.fo-topbar {
  display: flex; align-items: center; gap: 12px;
  padding: 10px 16px 14px;
  border-bottom: 1px solid var(--border-soft);
}
.fo-back {
  width: 40px; height: 40px; border-radius: 12px;
  background: var(--surface-2); border: 1px solid var(--border);
  display: grid; place-items: center;
  cursor: pointer; color: var(--text);
}
.fo-title { font-size: 17px; font-weight: 600; flex: 1; }
.fo-step {
  font-family: var(--font-mono);
  font-size: 12px; color: var(--text-muted);
  background: var(--surface-2); padding: 4px 10px; border-radius: 8px;
}

/* Home buttons */
.fo-big-btns {
  display: grid; grid-template-columns: 1fr 1fr; gap: 12px;
  padding: 8px 22px;
}
.fo-big {
  height: 160px;
  border-radius: 22px;
  background: var(--surface);
  border: 2px solid var(--border);
  display: flex; flex-direction: column;
  align-items: center; justify-content: center;
  gap: 12px;
  font-size: 16px; font-weight: 600;
  text-align: center; line-height: 1.2;
  color: var(--text);
  cursor: pointer;
  position: relative;
  transition: transform 0.1s;
}
.fo-big:active { transform: scale(0.97); }
.fo-big.primary {
  background: var(--brand);
  border-color: var(--brand);
  color: #fff;
}
.fo-big span { font-size: 16px; }
.fo-pill {
  position: absolute; top: 12px; right: 12px;
  background: var(--accent); color: #fff;
  font-size: 12px !important; font-weight: 700;
  width: 26px; height: 26px; border-radius: 50%;
  display: grid; place-items: center;
}
.fo-help {
  margin-top: auto; margin-bottom: 18px;
  padding: 14px 22px;
  display: flex; align-items: center; gap: 10px;
  font-size: 13px;
  color: var(--text-muted);
}

/* Mine list */
.fo .fo-list {
  flex: 1; overflow-y: auto;
  padding: 14px 16px;
  display: flex; flex-direction: column; gap: 10px;
  max-height: none;
}
.fo-item {
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 14px;
  background: var(--surface);
}
.fo-item-top { display: flex; align-items: center; gap: 8px; margin-bottom: 6px; }
.fo-ref { font-family: var(--font-mono); font-size: 11px; color: var(--text-muted); margin-left: auto; }
.fo-item-subj { font-size: 14.5px; font-weight: 600; margin-bottom: 6px; line-height: 1.3; }
.fo-item-addr {
  font-size: 12px; color: var(--text-muted);
  display: flex; align-items: center; gap: 4px; margin-bottom: 8px;
}
.fo-item-foot { display: flex; align-items: center; justify-content: space-between; }
.fo-tag {
  font-size: 11.5px; padding: 3px 8px;
  background: var(--brand-50); color: var(--brand-700);
  border-radius: 6px; font-weight: 500;
}

/* Wizard */
.fo-progress { height: 4px; background: var(--surface-2); }
.fo-progress-fill { height: 100%; background: var(--brand); transition: width 0.3s; }
.fo-step-body {
  flex: 1; overflow-y: auto;
  padding: 22px 22px 8px;
}
.fo-q {
  font-size: 22px; font-weight: 700;
  margin-bottom: 22px;
  color: var(--text);
  line-height: 1.2;
}

.fo-types {
  display: grid; grid-template-columns: 1fr 1fr; gap: 12px;
}
.fo-type {
  aspect-ratio: 1;
  border: 2px solid var(--border);
  border-radius: 18px;
  background: var(--surface);
  display: flex; flex-direction: column;
  align-items: center; justify-content: center;
  gap: 12px;
  font-size: 14px; font-weight: 600;
  color: var(--text); cursor: pointer;
}
.fo-type.active {
  border-color: var(--brand);
  background: var(--brand-50);
  color: var(--brand-700);
}

.fo-photo-btn {
  width: 100%; height: 200px;
  border: 2px dashed var(--border);
  border-radius: 18px;
  background: var(--surface-2);
  display: flex; flex-direction: column;
  align-items: center; justify-content: center; gap: 14px;
  font-size: 15px; font-weight: 600;
  color: var(--text); cursor: pointer;
}
.fo-photos {
  display: flex; gap: 8px; flex-wrap: wrap; margin-top: 14px;
}
.fo-photo {
  width: 70px; height: 70px;
  background: var(--brand-50); color: var(--brand-700);
  border-radius: 12px;
  display: flex; flex-direction: column;
  align-items: center; justify-content: center; gap: 4px;
  font-size: 10.5px;
}
.fo-skip {
  text-align: center; margin-top: 14px;
  font-size: 13px; color: var(--text-muted);
}

.fo-mic {
  width: 100%; height: 200px;
  border: none; border-radius: 18px;
  background: var(--surface-2);
  display: flex; flex-direction: column;
  align-items: center; justify-content: center; gap: 10px;
  font-size: 15px; font-weight: 600;
  color: var(--text); cursor: pointer;
  position: relative;
}
.fo-mic.active {
  background: color-mix(in oklab, var(--danger) 12%, var(--surface));
  color: var(--danger);
}
.fo-wave { display: flex; gap: 4px; align-items: end; height: 18px; }
.fo-wave span {
  width: 3px; background: currentColor; border-radius: 2px;
  animation: foWave 0.9s ease-in-out infinite;
}
.fo-wave span:nth-child(1) { height: 30%; animation-delay: 0s; }
.fo-wave span:nth-child(2) { height: 70%; animation-delay: 0.1s; }
.fo-wave span:nth-child(3) { height: 100%; animation-delay: 0.2s; }
.fo-wave span:nth-child(4) { height: 60%; animation-delay: 0.3s; }
.fo-wave span:nth-child(5) { height: 40%; animation-delay: 0.4s; }
@keyframes foWave { 0%,100% { transform: scaleY(0.5); } 50% { transform: scaleY(1); } }
.fo-or {
  text-align: center; margin: 16px 0 10px;
  font-size: 13px; color: var(--text-muted);
}
.fo-textarea {
  width: 100%; padding: 14px;
  font-size: 15px;
  border: 1px solid var(--border); border-radius: 12px;
  background: var(--surface); color: var(--text);
  font-family: inherit;
}

.fo-loc {
  display: flex; align-items: center; gap: 12px;
  padding: 14px;
  border: 1px solid var(--border); border-radius: 14px;
  background: var(--surface-2);
  margin-bottom: 16px;
}
.fo-loc-map {
  width: 56px; height: 56px; border-radius: 12px;
  background: var(--brand-50); color: var(--brand);
  display: grid; place-items: center;
}
.fo-loc-text { flex: 1; }
.fo-loc-change {
  background: transparent; border: 1px solid var(--border);
  color: var(--text); padding: 6px 10px; border-radius: 8px;
  font-size: 12px; cursor: pointer;
}
.fo-summary {
  border: 1px solid var(--border); border-radius: 14px;
  padding: 4px 14px;
}
.fo-summary-row {
  display: flex; justify-content: space-between;
  padding: 10px 0;
  border-bottom: 1px solid var(--border-soft);
  font-size: 14px;
}
.fo-summary-row:last-child { border-bottom: none; }
.fo-summary-row span { color: var(--text-muted); }

.fo-footer {
  padding: 12px 16px 18px;
  border-top: 1px solid var(--border-soft);
}
.fo-next {
  width: 100%; height: 56px;
  border: none; border-radius: 14px;
  background: var(--brand); color: #fff;
  font-size: 17px; font-weight: 600;
  display: flex; align-items: center; justify-content: center; gap: 8px;
  cursor: pointer;
}
.fo-next:disabled { opacity: 0.4; cursor: not-allowed; }
.fo-next.ok { background: var(--ok); }

/* Done */
.fo-done {
  align-items: center; text-align: center;
  padding: 40px 24px 20px;
}
.fo-done-mark {
  width: 96px; height: 96px; border-radius: 50%;
  background: color-mix(in oklab, var(--ok) 15%, var(--surface));
  color: var(--ok);
  display: grid; place-items: center;
  margin: 30px auto 22px;
}
.fo-done-h { font-size: 22px; font-weight: 700; margin-bottom: 6px; }
.fo-done-ref {
  font-family: var(--font-mono); font-size: 18px;
  color: var(--brand); font-weight: 600; margin-bottom: 16px;
}
.fo-done-sub {
  font-size: 14px; color: var(--text-muted);
  line-height: 1.5; max-width: 280px; margin: 0 auto;
}
.fo-done-actions {
  display: grid; grid-template-columns: 1fr 1fr; gap: 12px;
  margin-top: auto; padding-top: 28px; width: 100%;
}